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Plugin Overview

1 min read

What is WooCommerce Auto Comments?

WooCommerce Auto Comments (also known as “Pingback”) is a Woocommerce (or WordPress) plugin designed to encourage your customers to leave reviews for products they’ve purchased. The plugin automatically displays a user-friendly comment form on the customer’s My Account page, showing only products that haven’t been reviewed yet.

Key Features

🎯 Smart Product Detection

Automatically identifies products purchased by customers based on configurable order statuses (Completed, Processing, etc.) and only displays those that haven’t been reviewed.

🎨 Customizable Display

Full control over appearance including colors, font size, button styles, and text content. Choose between displaying in all My Account tabs or a dedicated tab.

📱 Flexible Placement

Display options include:

  • Top of all My Account page tabs (high performance)
  • Dedicated “Submit Comment” tab (lower performance)
  • Any page using the shortcode [woocommerceautocomment]

⚡ AJAX-Powered Submission

Smooth user experience with real-time comment submission, validation messages, and automatic form removal after successful submission.

 

How It Works

  1. Customer Purchase: Customer completes an order with specified status
  2. Account Visit: Customer visits their My Account page
  3. Form Display: Plugin shows expandable comment form for unreviewed products
  4. Review Submission: Customer writes and submits review with 5-star rating
  5. Admin Moderation: Review appears in WordPress admin for approval

 

Benefits for Your Store

🔍 Improved SEO

More product reviews mean better search engine visibility and ranking

💰 Increased Sales

Customer reviews build trust and encourage more purchases

👥 Customer Engagement

Encourages customers to return to your site and share experiences

📊 Social Proof

Authentic reviews from verified purchasers build credibility

 

Compatible Order Statuses

The plugin works with all WooCommerce order statuses, including:

  • Completed
  • Processing
  • On-hold
  • Pending payment
  • Cancelled
  • Refunded
  • Failed