The content of this page may change at any time; therefore, the customer is required to read this page before receiving any service.

By purchasing and using the plugins and themes offered on this website, you agree to the following terms:

•  Each license is valid for a single domain only. Use on multiple websites or subdomains requires separate licenses.
•  Lifetime free updates are provided for products purchased with a one-time payment.
• Support is limited to guidance and technical troubleshooting and is offered through our ticket system.
• Reselling, sharing, or unauthorized modification of the products is strictly prohibited and will result in legal action.
• Before making a purchase, if you have any questions or ambiguities, please discuss them with the product seller.
• By default, the installation, activation, and configuration of purchased products are the responsibility of the customer, except in cases explicitly stated in the product description.
• Each customer is permitted to use the purchased product according to the license defined for that product, and any unauthorized use may be pursued by the seller.
• Refunds are not available. Before purchasing, please read all descriptions and documentation of the desired product, and if you have any questions, raise them with the seller through methods such as the comments section.
• For licensed products, it is possible to change the domain associated with the license; however, each product can only be active on one domain at a time.
• The responsibility for purchasing any counterfeit or copied version of products outside of the Hastika website lies with the buyer, and such actions are subject to legal prosecution.
• Any modifications to the files of purchased products are the responsibility of the customer. Customized changes are not covered by product support.
• Fixing issues unrelated to the purchased product is not part of the product support, but guidance may be provided when possible.
  Some products require specific prerequisites and features for proper functionality, which should be considered at the time of purchase. For example, to prevent unauthorized copying and usage of products such as WordPress plugins and themes, IonCube Encoder is used. Therefore, for these products to function correctly, the appropriate version of the ionCube Loader module must be active on your hosting.
• In each support ticket, to save time, please provide all necessary information to the seller and describe your issue in detail so it can be resolved in the first response.
• Product updates are generally provided free of charge and without time limitations by default. However, for certain products, receiving new versions may require payment; in such cases, this will be clearly stated on the product page.
• Support is only available through the Hastika support system at the address **hastika.com/panel**.
• Before submitting a ticket, be sure to carefully review the Hastika documentation section and the FAQs for each product.
• The minimum response time for tickets is 1 hour, and the maximum is 48 hours, depending on ticket volume.
• The customer is not allowed to sell or transfer purchased products to others. If such a violation is detected, the customer’s service will be terminated, and legal action may be taken if necessary.

For any questions, feel free to contact us.