Frequently Asked Questions
Frequently Asked Questions
Do I have to pay annually for each product I purchase?
Most of our products are sold with a one-time payment. If a product requires an annual subscription, it will be clearly stated on the product page.
Do I need any coding skills to use your products?
No, you don’t need any coding skills. All plugin settings are done through a user-friendly interface, so no coding knowledge is required.
Are updates free after purchase?
Yes. All updates for products with a one-time payment can be received for free, lifetime.
Can I use the product on multiple websites?
No. Each license can be used on only one website. Please note that separate licenses are also required for subdomains.
What kind of support do you offer?
Support is provided solely to offer guidance on settings and to resolve related issues as quickly as possible.
How do I install the plugin?
Very easy. Simply go to Plugins > Add New > Upload Plugin from your WordPress dashboard, upload the plugin file, and then activate it.
Are your products compatible with my current theme?
All our products are fully compatible with any standard WordPress theme.
How do I activate the product license?
After purchase, you will receive the product license key in the Licenses section. Simply enter it in the plugin’s License menu on your website to activate it.
Which versions of PHP, WordPress, and WooCommerce are your products compatible with?
The compatible versions for each product are listed on its product page.
How long does it take to receive support?
Response times for support tickets depend on various factors such as time zone, the number of tickets in the queue, and more. The process may take up to 48 or even 72 hours.
Do you provide documentation or video tutorials?
Yes, documentation and tutorials for each product are available at:
https://hastika.com/docs
Is there a money-back guarantee?
Since you can test our products for an unlimited time on your local host or personal system, we do not offer a money-back guarantee. To request a trial version, please submit a support ticket on our website. Please note that to use our products on a local host, you must have the latest version of **ionCube Loader** installed.