Phone Consultation Plugin: Convert Visitors into Valued Customers

“Phone Consultation” WordPress Plugin

In today’s competitive world, effective and rapid communication with customers is one of the key factors for success in online businesses. Customers often need to ask questions or get expert advice before purchasing a product or using a service. This is where the “Free Phone Consultation” plugin comes in, creating a reliable bridge between you and your customers.

By activating this plugin on your WordPress site, an attractive and customizable consultation call button will appear on the screen. Users can click on it to fill out a call request form and submit their contact information. This allows you or your support team to contact them as soon as possible.

This type of free consultation not only increases user trust but also plays a crucial role in boosting conversion rates, improving user experience, and strengthening your customer service. Many customers might make their final purchase decision simply by receiving a friendly call.

How Does the Free Phone Consultation Plugin Work?

After activating the plugin, its icon will appear at the bottom of your site, on the right or left, depending on your settings. You can see an example of this below:

When this button is clicked, a pop-up form for collecting user information will be displayed, like this:

And when the fields are filled, it will look similar to the image below:

In your website’s administration section, you can manage the list of requests as follows:

Phone Consultation Plugin Features

• Enable/Disable form fields (Name, Website, Email, Phone, Subject, Description)
• Make fields mandatory as chosen by the site administrator
• Customize field display order for personalized forms
• Set background color and icon color for the call button
• Choose custom text for the call button
• Select button display position (right or left of the screen)
• Support for uploading a logo in the pop-up window
• Edit pop-up column texts (Title, Subtitle, Custom Content)
• Fully responsive and compatible with mobile and tablets
• Full support for LTR ans RTL  languages
• Dedicated settings management page

Managing Registered Phone Call Requests

In the plugin’s administration panel, a list of all user consultation requests is displayed. Each request includes the information submitted by the user and the call status. The statuses include:

• Undetermined (Default) – Until a specific status is registered
• Call Successful – The call was made, and consultation was provided
• Call Unsuccessful – The call was made, but there was no answer, or consultation wasn’t possible
• Incorrect Contact Information – The number or email was invalid

The site administrator can change the status of each request and use this tool to ensure professional and organized follow-up for incoming calls.