Terms and Conditions
1. Introduction
Welcome to Hastika.com (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must not use our website.
These Terms apply to all visitors, users, and customers of Hastika.com.
2. Definitions
Website: refers to Hastika.com.
User/Customer: refers to any person who accesses, registers, or purchases through the Website.
Products/Services: refers to digital products, plugins, themes, software, or related services provided by Hastika.com.
License: the limited rights granted to the Customer to use purchased products in accordance with these Terms.
3. Changes to Terms
The content of this page may change at any time. Customers are required to read this page carefully before purchasing or receiving any service. Continued use of the Website constitutes acceptance of the latest version of these Terms.
4. Licensing and Usage
Each license is valid for a single domain only. Use on multiple websites or subdomains requires separate licenses.
Products may only be used in accordance with the license granted for that product. Unauthorized usage may result in termination of service and legal action.
Reselling, sharing, redistributing, or unauthorized modification of our products is strictly prohibited.
For licensed products, it is possible to change the domain associated with the license. However, each license may only be active on one domain at a time.
5. Software Protection and Compatibility
To protect our intellectual property and prevent misuse, our products are encrypted using ionCube Encoder.
Customers are responsible for ensuring that their hosting environment supports and has the latest version of ionCube Loader installed and active.
Products may require specific compatible PHP versions. It is the responsibility of the customer to verify compatibility before purchase.
Failure to meet hosting or PHP requirements (including ionCube Loader) will not be considered a valid reason for a refund.
6. Payments and Refund Policy
All payments are processed securely through authorized payment providers.
Due to the digital nature of our products, all sales are final. Refunds are generally not available.
Exceptions to refunds are considered only in rare cases, at our sole discretion.
Before purchasing, customers must carefully read product descriptions, documentation, and compatibility details.
7. Product Updates
Products purchased with a one-time payment generally include lifetime free updates.
For certain products, receiving new versions may require an additional payment. In such cases, this will be clearly stated on the product page.
Updates are delivered electronically via the Website or customer panel.
8. Support Policy
Support is limited to guidance and technical troubleshooting related to purchased products.
Support is provided exclusively through our official support system at: https://hastika.com/panel.
The minimum response time is 1 hour, and the maximum is 48 hours, depending on ticket volume.
Installation, activation, and configuration of products are the responsibility of the customer unless otherwise explicitly stated in the product description.
Issues unrelated to our products (such as server problems or third-party conflicts) are not part of support. Guidance may be provided at our discretion.
Customized modifications to product files are not covered by support.
9. Intellectual Property Rights
All products, software, designs, content, and materials on Hastika.com are the exclusive intellectual property of Hastika.com.
You are granted a limited, non-exclusive, non-transferable license to use products as defined in these Terms.
Unauthorized use, copying, or distribution of our products will result in immediate license termination and may lead to legal action.
Hastika.com is not responsible for counterfeit or copied versions of products purchased outside of our official Website. Such actions may be subject to prosecution.
10. Customer Responsibilities
Customers must provide accurate information during registration and ticket submission.
In support tickets, customers are required to provide detailed explanations and necessary information to resolve issues efficiently.
Customers are responsible for maintaining backups and ensuring proper installation on their hosting environment.
11. Limitation of Liability
We make no warranties that our products will be error-free or uninterrupted.
Hastika.com shall not be liable for any damages, losses, or claims resulting from:
Improper installation or configuration
Incompatible hosting environments
Conflicts with third-party software
Unauthorized modifications by the customer
Our total liability for any claim shall not exceed the amount paid for the product in question.
12. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of Sweden. Any disputes shall be subject to the exclusive jurisdiction of the courts in Sweden.
13. Contact Information
For questions or inquiries regarding these Terms, please contact us:
support@hastika.com